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Michele is "The RJ Key" over many years she has developed a unique ability to understand & connect with the most challenging individuals. More often than not these individuals are embroiled in disputes which have a wide & disruptive impact in their communities & are rarely resolved. Measured & mature in her approach Michele is able to cut through the noise & pin point causes of conflict. Michele's strength lies in her ability to problem solve, build relationships & create a positive future for everyone, she is passionate about fairness, supporting the vulnerable & improving quality of life. An outstanding employee whom I highly recommend as director of 'The RJ Key'.